ATekSource, LLC

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Welcome To ATekSource.com

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Newsletter

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Customer Service

Shipping & Delivery

We ship most orders in 1-4 business days. Some items require a longer ship-out time.

We use these major mail carriers to ship orders including UPS, and the United States Postal Service.

On occasion there may be unforeseen delays in shipping your order. We will notify you via email if we determine your order will not ship by the timeframe stated on each item's product page.

Standard Shipping:

Most ground shipped packages are delivered within 5-10 business days from the day they are shipped.

Expedited Shipping:

We offer Next Day, 2 Day, and 3 Day shipping for many items. Expedited shipping is not available for items shipped to PO Boxes or APO/FPO destinations.

PO Box Shipping:

Most items can be shipped to a PO Box. If we determine that an item cannot be shipped to a PO Box, we will contact you to provide a physical shipping address.

APO/FPO Shipping:

Most items can be shipped to APO/FPO destinations. Items are usually delivered to the US military post office within 5-10 business days after they ship.

Returns & Replacements
Most items sold by ATekSource.com may be set up for return within 30 days of delivery for a full refund.* For Returns after 30 days, ATekSource.com may grant a credit of up to 50% of the item’s value. After your return is set up, your item must be received by ATekSource.com within 30 days. Items must be returned in new or unused condition and contain all original materials included with shipment. Media items shipped with shrink wrap must be returned unopened. *After inspecting the returned merchandise, we will reimburse the purchase price of the item, less original shipping costs. All items are subject to a restocking fee of $4.95 per item OR 15% whichever is greater. All refunds will be issued in the original form of payment used for purchase.
Privacy & Security

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number

The Information We DONT Collect:

Credit/Debit Card Information

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

 

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